Terms of service

Terms of Service

Last Updated: 03/18/2025

These Terms of Service (“Terms”) govern your access to and use of the Willamette Oak website (the “Site”) and any products, services, or tools provided by Willamette Oak (“we”, “us”, “our”). By accessing or using our Site or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. General Overview

  • Acceptance of Terms:

    • By visiting our Site or using any of our Services, you agree to these Terms and any additional policies referenced herein or available via hyperlink.
    • These Terms apply to all users, including browsers, customers, vendors, and contributors.

  • Updates to Terms:

    • We reserve the right to update, modify, or replace these Terms at any time.
    • It is your responsibility to check this page periodically. Continued use of our Site after any changes constitutes acceptance of those changes.

  • Service Provider:

    • Our online store is hosted on Shopify Inc., which provides the e-commerce platform for our products and Services.

2. Eligibility & Use of Our Site

  • Age Requirement:

    • You must be at least the age of majority in your state or province to use this Site. If you are under the age of majority, you must have parental or guardian consent.

  • Lawful Use:

    • You agree to use our products and Services only for lawful purposes and in accordance with all applicable laws and regulations.
    • Any transmission of harmful code (e.g., viruses, worms) or use of our Site for unlawful activities is strictly prohibited.

  • Termination for Violation:

    • Any breach of these Terms may result in immediate termination of your access to our Services.

3. Content, Accuracy, and Changes

  • Information Provided:

    • The content on our Site is provided for general informational purposes only and is subject to change.
    • We do not guarantee that the information is accurate, complete, or current. Users should verify details independently.

  • Historical Information:

    • Some information on the Site may be outdated or historical. We reserve the right to update, amend, or remove content without notice.

4. Modifications, Pricing, and Availability

  • Product Pricing:

    • Prices and product details are subject to change without notice.
    • We reserve the right to modify or discontinue any part of our Service without liability.

  • Availability:

    • Certain products or Services may be available exclusively online and in limited quantities.
    • All product descriptions, pricing, and availability are subject to change at our sole discretion.

5. Billing, Payment, and Account Information

  • Order Acceptance:

    • We reserve the right to refuse or cancel any order at our discretion.
    • You agree to provide accurate and current billing, shipping, and account information.

  • Limits on Purchases:

    • We may impose limits on quantities purchased per person, household, or order.
    • In cases where orders are canceled or modified, we will attempt to notify you using your provided contact information.

  • Refunds and Returns:

    • Please refer to our Refund Policy for detailed information regarding returns, refunds, and exchanges.

6. Third-Party Tools and Links

  • Optional Tools:
    • Our Site may provide access to third-party tools and services “as is” without any warranties. Your use of these tools is at your own risk.
  • Third-Party Content:
    • Our Site may contain links to third-party websites. We are not responsible for the content, practices, or policies of those sites.
    • It is your responsibility to review the terms and conditions of any third-party website before engaging with their services.

7. User Contributions and Submissions

  • Comments and Feedback:

    • By submitting any comments, ideas, or proposals (“Submissions”), you grant us the unrestricted right to use, modify, reproduce, publish, and distribute such materials in any form.
    • You are solely responsible for the content of your Submissions and warrant that they do not violate the rights of any third party.

  • Monitoring and Removal:

    • We reserve the right to monitor, edit, or remove any content that we deem objectionable, unlawful, or in violation of these Terms.

8. Personal Information and Privacy

  • Privacy Policy:
    • Your personal information is governed by our Privacy Policy, which can be viewed here: [Link to Privacy Policy].
    • By using our Site, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

9. Errors, Inaccuracies, and Omissions

  • No Obligation to Update:
    • We are not responsible for any errors or omissions on our Site. Information such as product details, pricing, and shipping may occasionally be inaccurate.
    • We reserve the right to correct any errors and update content at any time without prior notice.

10. Prohibited Uses

You agree not to:

  • Use our Site for any unlawful purpose or in any manner that could damage or impair our Services.
  • Violate any applicable laws or infringe on any third-party rights.
  • Transmit harmful code, spam, or any content that could compromise the integrity of our Site or other users’ experience.
  • Interfere with or disrupt the operation of our Site or its security features.

Failure to comply may result in immediate termination of your access to our Services.

11. Disclaimer of Warranties and Limitation of Liability

  • "As Is" Basis:

    • Our Services and all products provided through the Site are offered on an “as is” and “as available” basis without warranties of any kind, either express or implied.

  • No Guarantees:

    • We do not warrant that your use of our Services will be uninterrupted, secure, or error-free.
    • We make no guarantee regarding the accuracy or reliability of any information on our Site.

  • Limitation of Liability:

    • In no event shall Willamette Oak or its affiliates, directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our Services, even if advised of the possibility of such damages.
    • Some jurisdictions do not allow limitations on incidental or consequential damages, so the above limitations may not apply to you.

12. Indemnification

  • Your Agreement:
    • You agree to indemnify, defend, and hold harmless Willamette Oak and its affiliates, directors, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of our Services or violation of these Terms.

13. Severability

  • Partial Invalidity:
    • If any provision of these Terms is found to be unenforceable or invalid under any applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms remain in full force and effect.

14. Termination

  • Termination Rights:
    • Either you or Willamette Oak may terminate these Terms at any time by discontinuing the use of our Services.
    • If we determine that you have violated these Terms, we may terminate your access immediately without notice.
    • All obligations incurred prior to termination will survive the termination of these Terms.

15. Entire Agreement

  • Integration Clause:
    • These Terms, along with any additional policies or operating rules referenced herein, constitute the entire agreement between you and Willamette Oak and supersede any prior or contemporaneous communications or agreements, whether oral or written.
    • No waiver of any term shall be effective unless in writing and signed by both parties.

16. Governing Law

  • Applicable Law:
    • These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

17. Changes to Terms of Service

  • Review and Acceptance:
    • We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates on our Site.
    • Your continued use of our Services following the posting of any changes constitutes acceptance of those changes.

18. Contact Information